General Terms
1.1 Acceptance of Terms: By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website.
1.2 Age Restriction: You must be at least 18 years old to make a purchase on our website. By using our services, you represent and warrant that you are at least 18 years old.
Orders and Payment
2.1 Order Placement: When you place an order on our website, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order at our discretion.
2.2 Payment: Payment is required at the time of order placement. We accept payment through various methods as indicated on our website. All payments are processed securely.
2.3 Pricing: Prices for our products are listed on our website and are subject to change without notice. The price displayed at the time of your order is the final price you will be charged, excluding any applicable taxes and shipping fees.
Shipping and Returns
3.1 Shipping: We will make reasonable efforts to ship your order within the estimated timeframe provided on our website. However, delivery times may vary, and we are not responsible for any delays caused by shipping carriers.
3.2 Returns: Please review our separate Return Policy, available on our website, for detailed information on returning products and requesting refunds or exchanges.
Product Information
4.1 Accuracy: We strive to provide accurate and up-to-date product descriptions and images. However, we do not guarantee the accuracy or completeness of such information and reserve the right to correct errors or inaccuracies.
Intellectual Property
5.1 Ownership: All content on our website, including text, images, logos, and trademarks, is owned or licensed by Masjec Skincare and is protected by copyright and other intellectual property laws.
5.2 Use: You may access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or modify our content without our prior written consent.
Privacy
6.1 Privacy Policy: Your use of our website and services is also governed by our Privacy Policy, available on our website. By using our services, you consent to our collection and use of your personal information as described in the Privacy Policy.
Termination
7.1 Termination by Us: We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice, for any reason, including if we believe you have violated these Terms and Conditions.
Changes to Terms
8.1 Modification: We may update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after such changes constitutes your acceptance of the revised terms.
Contact Us
Still have a question?
Our Manchester-based concierge team is happy to help with anything — orders, ingredients or routines.